Getting your hair styled can feel like risky business at times. It’s only natural; you’re letting one of your proudest features be completely moulded by someone you’ve probably never met. If you’re trying someone new, it can be incredibly stressful. That’s something that most of us have experienced at some point or another. Luckily, Toyin lets you change that, and gives you the control that you never thought you could have, protecting both the customer and the stylist form some bad luck.

Customer

Let’s start with how Toyin ratings can benefit customers. You’re the guys who are taking the plunge after all.

Know What You’re Getting Into

First things first: Reviews on an app like Toyin are valuable for letting you know what you’re getting into. If you’re anything like us, it can take you hours to find the best stylist because you want to know what past clients’ experiences were like.

We’re here to change that. In the same place that you can book your stylist, you can find out about the work they’ve already done and start to build up that important trust. It makes things easier for both of you after all. Whether they’ve done an awesome job — or maybe slipped up a little — you’ll be the first to hear about it and make sure you’re a part of a match made in hairstyling heaven.

Do Your Research

On top of all that, reviews do another service: allowing you to reach the information you need to know. You don’t just need to see what other people have said about them, but what they can do, too.

Someone may have been in the exact same situation as you, looking for something or someone new to turn things on their head — pun intended. You can find exactly that and work out for yourself if they’re the right person and great at their job. You may as well get the best, right?

Share Your Own Thoughts

Last but not least, you deserve to be heard. Your stylist did the amazing job you read about in customer reviews. That hard work shouldn’t just be forgotten! You should sing their praises from the rooftops and let people know how good they are. That’s where reviews let you say your peace and tell the world what you really think about your personal experience.

Dare we say it, but the reverse can apply here, too. What if your stylist did a bad job with your hair? You should say that that particular haircut isn’t their forte. It’ll prevent someone else from making a mistake and save the stylist an extra bad review from making the same one twice. This way, you can make it known that things didn’t go so well. It’s important to get both sides of the story.

Stylist

So, what about if you’re a stylist? Does that mean you just have to sit back and watch as people tell the world what they think of you? That’s pretty scary after all, but there’s way more to it than that.

Avoid a Bad Match

The first thing you need to think about really is how this can benefit you. Aside from just avoiding the bad press of a worst-case scenario review, you can also help yourself out. If there’s a nightmare client that’s given bad reviews to every other stylist they’ve booked, maybe it’s not an appointment you need.

It’s also a great way to save yourself in added trouble. If you can see the reviews another client has left and what it is that they want from you, then you can be the first to say whether or not you can deliver on their expectations. If they’re asking too much of you, you can say so before anything bad happens.

Get Good Press

Most importantly of all, the review system is a great way for people to see all the awesome work you’ve done and how happy you’ve been able to make people with your impressive hairstyling skills and great personality. That’s what really counts after all.

As you meet clients and give them exactly what they’re looking for, they can give you an awesome review. That is absolutely perfect for drumming up more business and helping you be a huge success. Happy customers make more customers.

Make Life Easier

Finally, we know how much easier it can make your life if there’s a review system in place. That’s what really makes the Toyin features into the awesome app that it is. You can see exactly what customers think of you and your services, and that’s one of the most valuable pieces of customer data a person could ask for.

It shows exactly what your strengths and weaknesses are and helps you to be the best stylist that you can be. That has a direct impact on you as a business and therefore, how much money you can make as a result. They’re happy, you’re happy; it’s a huge win-win.